During the first decades of the 21st century, with JFSA reaching an operating budget of nearly $35 million, financial sustainability is the key focus. JFSA undertakes internal reorganization to better meet the needs of clients and expands its geographic footprint to create economies of scale and reduce duplication of services within the community.
“Our mission hasn’t changed but the ways in which we serve our mission have evolved dramatically.”
Robert Shakno, JFSA President and CEO, 2005